Welcome to Equinora Fashion Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website ridingstyleco.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. User Responsibilities
As a user of our equestrian apparel shop, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use the website only for lawful purposes related to equestrian apparel shopping
- Not attempt to gain unauthorized access to our systems or interfere with website security
- Comply with all applicable laws and regulations regarding online purchases
- Be responsible for maintaining the confidentiality of your account credentials
2. Products and Services
2.1 Product Descriptions
We take pride in offering premium equestrian apparel including:
- Riding boots (English and men’s styles)
- Breeches (full seat, knee patch, and children’s options)
- Equestrian accessories (half chaps, helmet visors, gloves, socks)
- Special collections like Danny & Ron’s Rescue Collection
We make every effort to display product colors and features accurately, but actual colors may vary slightly due to monitor differences.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Orders and Payment
3.1 Order Process
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an order confirmation email with details.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. You authorize us to charge the total amount to your selected payment method.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.
4. Shipping Policy
4.1 Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)
We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.
4.2 Order Tracking
You’ll receive tracking information via email once your order ships. We’re not responsible for delays caused by shipping carriers or customs.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of receipt, provided:
- Items are unworn with all tags attached
- Original packaging is included
- Proof of purchase is provided
Non-returnable items: For hygiene reasons, we cannot accept returns on riding gloves, helmet visors/liners, or riding socks.
5.2 Return Process
- Email [email protected] within 15 days
- Wait for return authorization (within 2 business days)
- Ship items to: 15 Lakewood Dr, Thunderbolt, US 31410 using a trackable method
5.3 Refunds
Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.
6. Intellectual Property
All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
7. Liability Limitations
To the fullest extent permitted by law:
- We’re not liable for any indirect, incidental, or consequential damages arising from product use or website access
- Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question
- We’re not responsible for products damaged during shipping (contact the carrier to file a claim)
8. General Provisions
8.1 Governing Law
These terms are governed by the laws of the State of Georgia, USA.
8.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.
8.3 Contact Information
For questions about these terms, contact us at [email protected] or at our physical address: 15 Lakewood Dr, Thunderbolt, US 31410.
Thank you for choosing Equinora Fashion Shop for your equestrian apparel needs. We’re committed to providing premium products and exceptional service to our global community of riders.
Happy Riding,
The Equinora Fashion Shop Team
