Privacy Policy

At Equinora Fashion Shop (“we,” “us,” or “our”), we value the trust our equestrian community places in us when purchasing premium riding apparel and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ridingstyleco.com or make purchases from our online store.

1. Information We Collect

To provide our discerning riders with exceptional service, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Transaction Information: Details about purchases of equestrian products including belts, breeches, riding boots, helmets, and other competition gear.
• Technical Data: IP address, browser type, device information, and operating system to optimize your shopping experience.
• Usage Data: Information about how you navigate our site, including pages visited and products viewed.
• Communication Data: Records of correspondence when you contact our customer service team about competition apparel or other equestrian needs.

2. How We Use Your Information

We use your information with the same precision and care as we design our riding apparel:

• To process and fulfill your orders for equestrian equipment and competition gear
• To provide customer support for riders worldwide
• To improve our product offerings and website functionality
• To send transactional communications (order confirmations, shipping updates)
• To prevent fraud and enhance payment security (using 256-bit SSL encryption)
• To comply with legal obligations related to international sales

3. Data Sharing and Disclosure

We treat your information with the confidentiality expected in the equestrian community:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to complete your order.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
• International Transfers: As we serve riders globally, your data may be processed outside your country of residence.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same dedication as we protect riders with our safety gear:

• All transactions are secured with 256-bit SSL encryption
• We are PCI-DSS compliant for payment processing
• Payment details are tokenized and never stored on our servers
• Regular security audits and system monitoring
• Data retention only as long as necessary for business or legal purposes

5. Your Rights

As a valued member of our equestrian community, you have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality and secure checkout
• Performance Cookies: Help us understand how riders use our site
• Marketing Cookies: Allow us to show relevant equestrian product offers

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

7. Children’s Privacy

While we offer children’s equestrian apparel, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Significant changes will be communicated to our customers through our website or email.